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@moondoge, if you don't want to provide your mail, just write anything in this field, we do NOT validate it in any way. However, we would be very thankful if yo

@moondoge, if you don't want to provide your mail, just write anything in this field, we do NOT validate it in any way. However, we would be very thankful if you provide your real mail address, so we can track how Luna is used and improve the experience. Every data we collect is described here: http://www.luna-lang.org/alpha-data.html http://www.luna-lang.org/alpha-data.html . We try to collect only insensitive data, that tell us how Luna is used and how well it performs.

gatmne 9y ago
Software that collects and sends back any form of information is a big no-no unless it's opt-in. It's not acceptable when vscode does it. It's not acceptable when .net-core does it. It isn't acceptable when Luna does it. If you want your users to help you learn how Luna is used and preforms in real environments, you ask for them for feedback rather than forcefully extract it. Having telemetry enabled by default (or much worse, being mandatory) is disrespectful. It's also a fairly good indicator of what you think of your users.
- aflinik 9y ago
  I totally agree with you on the mandatory part, I’d hope it would be widely accepted that opt-in is the way to go in such cases. Although I need to point out there’s a huge difference between what people say vs what they actually do (see https://www.nngroup.com/articles/first-rule-of-usability-dont-listen-to-users/ https://www.nngroup.com/articles/first-rule-of-usability-don...) and I can’t imagine an effective product development process that ignores the actual usage data.
- ddrdrck_ 9y ago
  I find your comment much more "disrespectful" than telemetry enabled by default. Did you read the mention that it was done for beta phase ? If you're not happy with that, then do not use beta, ask politely if it can be removed or made optional for final release, and stop whining and acting disdainfully.
ChrisRR 9y ago
Collecting insensitive data and wanting users' email addresses are two different things.
executesorder66 9y ago
> if you don't want to provide your mail, just write anything in this field, we do NOT validate it in any way. So why don't you just make it a non-required field? I don't appreciate your attitude towards user privacy, so I will never use any of your products.
- wdanilo 9y ago
  @executesorder66 I am sorry if you feel we don't respect our user's privacy. We do and we are always searching for the best solution. We did not make the field optional, because we were sure it will not be a problem when testing the beta product. We will release soon a fix which would allow you to progress without providing the mail. The anonymous usage statistics will be optional and disabled by default when Luna will hit the stable release. Does it solve your issue?
  - executesorder66 9y ago
    Thanks for your response. I was honestly not expecting one. > We will release soon a fix which would allow you to progress without providing the mail. If this happens, then you have indeed solved my issue, and restored my confidence in the human race. Thank you.
    - wdanilo 9y ago
      Of course we will do it. We are building this product for years and we are releasing it as Open Source project because we believe we can truly impact how people are able to process data. We do this because we want to contribute with Luna to how you currently work. In other words, we really do Luna for you, our users. We have to collect data to know if we are heading in the right direction, that's all. If we collect it in such way that it disturbs you, then we have to fix that! Here is related issue I've created for it: https://github.com/luna/luna-manager/issues/118 https://github.com/luna/luna-manager/issues/118 I do not promise it will be resolved tomorrow, because we've got some high priority bugs regarding windows installation, but I'll ask our team to resolve it faster than later.

gatmne 9y ago

Software that collects and sends back any form of information is a big no-no unless it's opt-in. It's not acceptable when vscode does it. It's not acceptable when .net-core does it. It isn't acceptable when Luna does it. If you want your users to help you learn how Luna is used and preforms in real environments, you ask for them for feedback rather than forcefully extract it. Having telemetry enabled by default (or much worse, being mandatory) is disrespectful. It's also a fairly good indicator of what you think of your users.

aflinik 9y ago
I totally agree with you on the mandatory part, I’d hope it would be widely accepted that opt-in is the way to go in such cases. Although I need to point out there’s a huge difference between what people say vs what they actually do (see https://www.nngroup.com/articles/first-rule-of-usability-dont-listen-to-users/ https://www.nngroup.com/articles/first-rule-of-usability-don...) and I can’t imagine an effective product development process that ignores the actual usage data.
ddrdrck_ 9y ago
I find your comment much more "disrespectful" than telemetry enabled by default. Did you read the mention that it was done for beta phase ? If you're not happy with that, then do not use beta, ask politely if it can be removed or made optional for final release, and stop whining and acting disdainfully.

ChrisRR 9y ago

Collecting insensitive data and wanting users' email addresses are two different things.

executesorder66 9y ago

> if you don't want to provide your mail, just write anything in this field, we do NOT validate it in any way. So why don't you just make it a non-required field? I don't appreciate your attitude towards user privacy, so I will never use any of your products.

wdanilo 9y ago
@executesorder66 I am sorry if you feel we don't respect our user's privacy. We do and we are always searching for the best solution. We did not make the field optional, because we were sure it will not be a problem when testing the beta product. We will release soon a fix which would allow you to progress without providing the mail. The anonymous usage statistics will be optional and disabled by default when Luna will hit the stable release. Does it solve your issue?
- executesorder66 9y ago
  Thanks for your response. I was honestly not expecting one. > We will release soon a fix which would allow you to progress without providing the mail. If this happens, then you have indeed solved my issue, and restored my confidence in the human race. Thank you.
  - wdanilo 9y ago
    Of course we will do it. We are building this product for years and we are releasing it as Open Source project because we believe we can truly impact how people are able to process data. We do this because we want to contribute with Luna to how you currently work. In other words, we really do Luna for you, our users. We have to collect data to know if we are heading in the right direction, that's all. If we collect it in such way that it disturbs you, then we have to fix that! Here is related issue I've created for it: https://github.com/luna/luna-manager/issues/118 https://github.com/luna/luna-manager/issues/118 I do not promise it will be resolved tomorrow, because we've got some high priority bugs regarding windows installation, but I'll ask our team to resolve it faster than later.