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Using the term "kick-ass service" once is probably too much, but you use it several times and it sounds very immature and unprofessional to me. Here are some o
by owkaye 16y ago
Using the term "kick-ass service" once is probably too much, but you use it several times and it sounds very immature and unprofessional to me. Here are some other phrases I have a problem with:
"It's super simple"
"We look after you big-time don't we!"
"Servers are yucky"
"Things couldn't be easier!"
It all sounds very childish, but that's just the tip of the iceberg ...
Where do you address the issues of discounts based on time or quantity or shipping or percent of the price, local and state taxes, shipping, and all the other issues REAL online store owners have to deal with and decide upon?
On the one hand you keep repeating the mantra "Things couldn't be easier!" because apparently you want people to think you've taken care of all these issues, but then you're apparently leaving all the difficult issues in selling online -- but in reality you're leaving it all up to the sellers themselves -- which makes your platform anything but "simple".
Personally I would not want to sign up before learning how you handle these issues if I actually had something to sell, yet I cannot find any facts or substance to show me how (or if) you're going to do anything to help me with these issues.
Perhaps the most important issue is that you seem to be dictating the "rules" by which the shop owners must run their online stores ("In accordance with the Shop Owners Agreement you agree to ship all orders within 7 days of receipt") ... but if you stick your nose into your store owner's businesses too much the regulators and tax authorities are going to determine that YOU are the merchant -- not the suppliers that you're referring to as store owners. Then you'll not only be paying all the taxes that your suppliers are not paying, but you will also inherit liability for things you probably didn't want or expect.
I think you have a lot to re-think and reconsider before getting into this business the way you've described it here. I've been in eCommerce for nearly two decades and it disturbs me the way you're going about this, because I'm concerned about the legal and technical issues you don't seem to be addressing.