4 ms·

Taking the opposite side side of the argument, good UX only matters for inexperienced employees. People that mindlessly click are going to mindlessly click "yes

by nolo 9y ago

Taking the opposite side side of the argument, good UX only matters for inexperienced employees. People that mindlessly click are going to mindlessly click "yes" on the confirmation dialog

yoz-y 9y ago
Experienced employees will not mindlessly click on Yes, because they have experience with it going wrong. Having yes/no labels on buttons, or this kind of random labeled links in haphazard order is always bad. Experienced users may not do errors, but their life would still be better if the UX was good. UX is the same as accessibility, if it is good it does not bother you but it can always help, even if you think you do not need it.
Ajedi32 9y ago
So use a confirmation dialog that can't be mindlessly clicked through: https://i.imgur.com/P18lgRb.png https://i.imgur.com/P18lgRb.png
schnable 9y ago
Disagree. Experienced employees make mistakes, too.
jasonpeacock 9y ago
Do we know if the test button also includes a confirmation dialog? In that case, the two actions are pretty much indistinguishable. Good UX would eliminate any mindless clicking, for example: * significantly different workflow than the test workflow * requiring multi-person confirmation * showing the resulting action with (time-limited) undo * and more...
macintux 9y ago
Good UX also matters for: Tired employees. Stressed employees. And of course everyone impacted by the decisions of tired & stressed employees.
macspoofing 9y ago
>good UX only matters for inexperienced employees No. People are people. They will make mistakes - even smart and experienced individuals.
ams6110 9y ago
Experienced users can adapt to almost any interface that they use regularly. Presumably missile alerts, even test alerts, are done rather infrequently (1 x month?). So in that case a foolproof interface is even more important.

4 ms·

Taking the opposite side side of the argument, good UX only matters for inexperienced employees. People that mindlessly click are going to mindlessly click "yes

by nolo 9y ago

Taking the opposite side side of the argument, good UX only matters for inexperienced employees. People that mindlessly click are going to mindlessly click "yes" on the confirmation dialog

yoz-y 9y ago
Experienced employees will not mindlessly click on Yes, because they have experience with it going wrong. Having yes/no labels on buttons, or this kind of random labeled links in haphazard order is always bad. Experienced users may not do errors, but their life would still be better if the UX was good. UX is the same as accessibility, if it is good it does not bother you but it can always help, even if you think you do not need it.
Ajedi32 9y ago
So use a confirmation dialog that can't be mindlessly clicked through: https://i.imgur.com/P18lgRb.png https://i.imgur.com/P18lgRb.png
schnable 9y ago
Disagree. Experienced employees make mistakes, too.
jasonpeacock 9y ago
Do we know if the test button also includes a confirmation dialog? In that case, the two actions are pretty much indistinguishable. Good UX would eliminate any mindless clicking, for example: * significantly different workflow than the test workflow * requiring multi-person confirmation * showing the resulting action with (time-limited) undo * and more...
macintux 9y ago
Good UX also matters for: Tired employees. Stressed employees. And of course everyone impacted by the decisions of tired & stressed employees.
macspoofing 9y ago
>good UX only matters for inexperienced employees No. People are people. They will make mistakes - even smart and experienced individuals.
ams6110 9y ago
Experienced users can adapt to almost any interface that they use regularly. Presumably missile alerts, even test alerts, are done rather infrequently (1 x month?). So in that case a foolproof interface is even more important.