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The claim at https://twitter.com/discreetsecure/status/953226818357727233 https://twitter.com/discreetsecure/status/953226818357727233 is that there already is

by JdeBP 9y ago

The claim at https://twitter.com/discreetsecure/status/953226818357727233 https://twitter.com/discreetsecure/status/953226818357727233 is that there already is a confirmation dialogue. It is the same for every option, and it does not mention which option has been chosen.

jandrese 9y ago
That's useless then. That's the sort of dialog that trains users to ignore it because it offers no useful information. There's a post just a short distance down that twitter thread to a simple layout change that would have made it difficult to choose the wrong option by simply categorizing the options properly. But I'm betting that list is autogenerated on a hardcoded template from some goddamn database somewhere in this enterprise app that makes a simple layout change like that a nightmare to implement.
- JdeBP 9y ago
  Yes. Luca Milan's, mentioned here at https://news.ycombinator.com/item?id=16158252 https://news.ycombinator.com/item?id=16158252 . Compare M. Milan's design to the mainframe menu screens I have listed at https://news.ycombinator.com/item?id=16158878 https://news.ycombinator.com/item?id=16158878 .
  - epicide 9y ago
    There is nothing about ncurses that prevents you from implementing the same crappy interface they have.
bsder 9y ago
Sadly, that IS important. When someone is in a crisis situation, their actions have to be the SAME as a drill. Making someone do or type something different when things are already hectic is likely to send them into brain-lock. The solution is something extra that pops up AFTER doing everything the same that says "Sending real alert in 10 ... 9 ... 8 ..." with a "Type: "Abort" in text field to stop". If the operator brain freezes whether real or fake, the alert still goes out in 10 seconds. If the operator screwed up but doesn't brain-freeze, he can stop the situation. That's pretty much the best you can do if you're trying to make your drill and your alarm almost identical in order to maximize crisis performance.
- sobani 9y ago
  > Type: "Abort" I can imagine that when someone accidentally sends out a real alert, the "Oh F" moment will last longer than the 10 seconds you give the operator to type those 5 characters, in the correct order, with shaky fingers.

by JdeBP 9y ago

jandrese 9y ago

That's useless then. That's the sort of dialog that trains users to ignore it because it offers no useful information. There's a post just a short distance down that twitter thread to a simple layout change that would have made it difficult to choose the wrong option by simply categorizing the options properly. But I'm betting that list is autogenerated on a hardcoded template from some goddamn database somewhere in this enterprise app that makes a simple layout change like that a nightmare to implement.

JdeBP 9y ago
Yes. Luca Milan's, mentioned here at https://news.ycombinator.com/item?id=16158252 https://news.ycombinator.com/item?id=16158252 . Compare M. Milan's design to the mainframe menu screens I have listed at https://news.ycombinator.com/item?id=16158878 https://news.ycombinator.com/item?id=16158878 .
- epicide 9y ago
  There is nothing about ncurses that prevents you from implementing the same crappy interface they have.

bsder 9y ago

Sadly, that IS important. When someone is in a crisis situation, their actions have to be the SAME as a drill. Making someone do or type something different when things are already hectic is likely to send them into brain-lock. The solution is something extra that pops up AFTER doing everything the same that says "Sending real alert in 10 ... 9 ... 8 ..." with a "Type: "Abort" in text field to stop". If the operator brain freezes whether real or fake, the alert still goes out in 10 seconds. If the operator screwed up but doesn't brain-freeze, he can stop the situation. That's pretty much the best you can do if you're trying to make your drill and your alarm almost identical in order to maximize crisis performance.

sobani 9y ago
> Type: "Abort" I can imagine that when someone accidentally sends out a real alert, the "Oh F" moment will last longer than the 10 seconds you give the operator to type those 5 characters, in the correct order, with shaky fingers.