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I agree that the mechanisms behind lower success aren't specific to digital, but they do often apply more. Much of it is about honesty and trust. Beyond releva
by flatulent1 16y ago
I agree that the mechanisms behind lower success aren't specific to digital, but they do often apply more.
Much of it is about honesty and trust. Beyond relevancy, most of us have learned to distrust and ignore ads. Certainly even in traditional media, the U.S. has had lower standards as far as claims and truthfulness go. So the credibility value of ads has declined. Of course trust for vendors online with no physical address or phone number (not that a phone means much anymore) will be even lower.
It really hit me a while back when talking to someone dealing with selling hardware and landscape supplies. He went on and on about the great results he got advertising on Spanish speaking radio compared to other stations (rural area in California, not a major station). The audience, much of it illegal aliens, regards the station as a trusted friend compared to the rest of the world around them. Some of the trust rubs off on the advertisers. (This was a long time ago, I'm sure the trust has eroded some) Looking at Spanish radio was a bit like looking back in time at English speaking stations and earlier days in media.
We're in an era where the public sees through most online sites as being there solely to make money by nearly any means, not out of any love for a particular skill or interest and desire to make a living from it.
The shift from local owners to large corporations or VC groups has accelerated the shrinkage of trust in broadcast media. The anonymous or corporate behavior of most online sites is even worse. Unless you've acted in a way to make people love you, you're more apt to be ignored. (There's a major lesson to learn from Apple here!)
How many sites actually care if their advertisers are a good thing for their readers? How many sites don't support data-mining of their viewers?
If you treat your readers as hog bellies to sell to advertisers they'll grow to hate you. Look at how many people feel towards broadcast tv. (NBC stands out)
(To whom it may apply) Your ethics are showing and you're paying the price.