i’m not so sure there would have been any kind of designer. from my dealings with govt projects, especially internal ones, they rarely do any UX of any kind. th

i’m not so sure there would have been any kind of designer. from my dealings with govt projects, especially internal ones, they rarely do any UX of any kind. the interface is ad-hoc from the devs, and you can’t expect a dev to design a fool proof interface. if you direct the blame 1 level further, then it was whoever was responsive for budget/hiring/spec that didn’t ensure that there was a UX designer on the project, but at the same time you can kinda understand why not: the value of UX is frequently not understood, especially when people think “it’s just internal; why make it easy to use if only we see it?”. the answer of course is that you pay for internal systems every day in employee time. anyway, the point i guess is you can probably trace the “blame” back far enough that it’s too far removed to say it’s anyone’s fault per se, but it proves the point that you need design across the board, and that’s frequently not well understood