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This is also an important consideration when trying to evaluate (and iterate on) user feedback. The type and quality of feedback that you get from paying custo
by mrbird 16y ago
This is also an important consideration when trying to evaluate (and iterate on) user feedback.
The type and quality of feedback that you get from paying customers is often completely different than what you get from non-paying users. Paying customers bring higher, and more importantly, more precise expectations of how your product should work for them. If you listen carefully, they'll tell you what your product needs to be. You'll have fewer users, but you'll actually have a product, rather than a service that tries to be everything to everyone.