Yes identifying the right metrics is certainly hard, but managing the conflict between them is even harder. As you rightly point out as soon as you have a few d

Yes identifying the right metrics is certainly hard, but managing the conflict between them is even harder. As you rightly point out as soon as you have a few different metrics how do you decide their relative importance and how much time and effort on each one? Managing is a very difficult skill to master. I most certainly would not consider myself any more than a little above average and only because the average manager is so bad.