Both Waymo and Cruise are building out remote call centres, with people who answer provide passenger assistance and intervene during emergencies. GM released a

Both Waymo and Cruise are building out remote call centres, with people who answer provide passenger assistance and intervene during emergencies. GM released a report today that outines their plans fairly comprehensively: http://www.gm.com/content/dam/gm/en_us/english/selfdriving/gmsafetyreport.pdf http://www.gm.com/content/dam/gm/en_us/english/selfdriving/g...