Ah, yes - the Spotify app is a product of work within the company but it's not the product. Language isn't prescriptive so it's irrelevant anyhow but the probl

Ah, yes - the Spotify app is a product of work within the company but it's not the product. Language isn't prescriptive so it's irrelevant anyhow but the problem here is you're using Google's first result (which is the awful dictionary.com results). Using a not-awful dictionary (Merriam-Webster) gives us a much more normal (and broader) set of definitions, including: > something produced; especially : commodity 1 (2) : something (such as a service) that is marketed or sold as a commodity. Spotify certainly produces the software (it's their distribution method) but what they market and sell as their commodity is music. Music is, even dictionary definitionally, their product.