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I think it's quite obvious and doesn't require a "Harvard" study. Community broadband can offer customers something big telecom won't: Reliable, honest, respons
by Overtonwindow 9y ago
I think it's quite obvious and doesn't require a "Harvard" study. Community broadband can offer customers something big telecom won't: Reliable, honest, responsive service.
- walshemj 9y agotrue but do these services have their own customer service reps probably not
- pascalxus 9y agoWell, some people won't take it seriously unless there's a big brand name attached to the report.
- singhrac 9y agoThat's not entirely fair. There's plenty of reasons why this wouldn't be obvious - if there's limited demand for local broadband because of e.g. bundling agreements (you want TV + internet + phone, but the local broadband can only provide internet), or because the infrastructure costs on the last mile make it impossible for small players to charge low prices (so they operate with premium service as their sell instead).
- Simulacra 9y agoSometimes researchers need things to study so they can justify their existence.