5 ms·

It appears that we are at the mercy of mentally unstable amateurs.

by donquichotte 9y ago

stp-ip 9y ago
You have to differentiate between the social media person and the actual engineers.
- yk 9y ago
  Considering some of the comments I wrote at three in the morning, I guess that the actual engineers had a quick break after the social media person went home.
eks 9y ago
Just because the social media guy likes to play social media'ish doesn't mean the rest of the team is like that. But definitely not a good moment to make a joke.
- arethuza 9y ago
  Saying things like "ahead of the team passing out" in their latest status updates doesn't exactly give confidence that they have either good communications or engineering leadership.
  - bhouston 9y ago
    If everyone has been up 24hrs then you will get status updates like that. I guess it is all hands on deck and there isn't a large enough team to do rotations of shifts? Or the issue is very complex and you need all your best guys around to fix it. Yikes. As someone who runs a high availability website, I can feel for them, but it is really bad to be offline this long. I would look to make some changes to that team or address an unstaffing issue or something. This should not happen. This should have been preventable/foreseeable and a risk mitigation strategy could have been in place.
    - drinchev 9y ago
      From what I suspect, we are talking about some backend issue that they are handling. Throughout my career I've never seen a "rotating shifts team" that can handle situations like this. It's usually one guy trying to fix it and a couple of others hanging in the office with a cup of coffee and giving advice on what should the company do next or being forced to update the status page.
- rburhum 9y ago
  The amount of downtime and how their wire has been for months says that
- nasalgoat 9y ago
  Based on the text-only homepage, I'd say the tech team is much worse - at least the social media guy is amusing.
deleted 9y ago
[deleted]

It appears that we are at the mercy of mentally unstable amateurs.

stp-ip 9y ago

You have to differentiate between the social media person and the actual engineers.

yk 9y ago
Considering some of the comments I wrote at three in the morning, I guess that the actual engineers had a quick break after the social media person went home.

eks 9y ago

Just because the social media guy likes to play social media'ish doesn't mean the rest of the team is like that. But definitely not a good moment to make a joke.

arethuza 9y ago
Saying things like "ahead of the team passing out" in their latest status updates doesn't exactly give confidence that they have either good communications or engineering leadership.
- bhouston 9y ago
  If everyone has been up 24hrs then you will get status updates like that. I guess it is all hands on deck and there isn't a large enough team to do rotations of shifts? Or the issue is very complex and you need all your best guys around to fix it. Yikes. As someone who runs a high availability website, I can feel for them, but it is really bad to be offline this long. I would look to make some changes to that team or address an unstaffing issue or something. This should not happen. This should have been preventable/foreseeable and a risk mitigation strategy could have been in place.
  - drinchev 9y ago
    From what I suspect, we are talking about some backend issue that they are handling. Throughout my career I've never seen a "rotating shifts team" that can handle situations like this. It's usually one guy trying to fix it and a couple of others hanging in the office with a cup of coffee and giving advice on what should the company do next or being forced to update the status page.
rburhum 9y ago
The amount of downtime and how their wire has been for months says that
nasalgoat 9y ago
Based on the text-only homepage, I'd say the tech team is much worse - at least the social media guy is amusing.

deleted 9y ago

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