This reminds me of an article I read a long while back (I don't remember the title..) that basically argued that by lowering the barrier of entry to your conten

This reminds me of an article I read a long while back (I don't remember the title..) that basically argued that by lowering the barrier of entry to your content, be it a game, app, etc., you make it such that others have nothing to lose for slinging mud. IIRC the same article did a study on online free-to-play and subscription games and noticed that games with higher barrier of entry, be it with price or even a lottery system, tend to see more civility in their communities, since people have something to lose if they are banned. It would be great if someone could link that article in or something.