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I like this approach. It sounds like a play right out of "How to Win Friends and Influence People". But... This also needs a good chunk of maturity and trust in
by hugs 9y ago
I like this approach. It sounds like a play right out of "How to Win Friends and Influence People". But... This also needs a good chunk of maturity and trust in both the employee and manager. Doesn't mean don't try it, but also don't be surprised if it doesn't work.
- sasas 9y agoIt plays out exactly as described in "Crucial Conversations: Tools for Talking When Stakes Are High"[1]. Recommended. [1] https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822 https://www.amazon.com/Crucial-Conversations-Talking-Stakes-...
- spdionis 9y agoSecond take away for me should be: it doesn't matter if it's your manager, or a random person on the street, allow people to save face in any situation possible.