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It is use it or lose it flights. Flights don't role over. We're kicking around the idea of trying to make giving unused flights to friends or family work. Compa
by dannyminutillo 9y ago
It is use it or lose it flights. Flights don't role over. We're kicking around the idea of trying to make giving unused flights to friends or family work.
Companies have shown a lot of interest in this. Most beneficial aspect is booking late with paying a high fare.
- DoreenMichele 9y agoI am not your target market. I just wanted to say you are handling the feedback here better than most people seem to. I think that is a real strength, both in terms of PR and in terms of suggesting that you are prepared to learn and adapt. Both of those are important factors in success. I will agree that the website talks too much trash about other services. Maybe list all the customary fees people expect that you don't have. That would be valuable information and doesn't require trash talking anyone. Something like: No fee to print tickets. No cancellation fee. No bag check fee. No other hidden fees. Just one low price stated up front so you know exactly what to expect. -- I will suggest that you might try apologizing less and thanking people more. It is more of a position of strength. For example, instead of apologizing that the site does not work on iPad, you could say something like "That's good info. We will get right on it. Thanks for letting us know." Your replies here are fairly solid. I am not suggesting they are bad. I am only hoping to help you further up your game. Best of luck.