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What seems strange to me is that they have paying customers who are saying on the support forum that they are getting zero response to their e-mails to the comp
by gcheong 16y ago
What seems strange to me is that they have paying customers who are saying on the support forum that they are getting zero response to their e-mails to the company. Fine, if you're going to shut it down then shut it down, but I wouldn't walk away from paying customers without saying something.
- ivankirigin 16y agoI agree generally, but I don't think an anecdote means enough to warrant a TechCrunch post. Support is hard.
- dannyr 16y agoivankirigin, If buxfer is indeed shutting down without saying something to their users, it warrants a Techcrunch post. I would have wanted TC though to have gotten the side of the founders before publishing the story.
- ivankirigin 16y agoNot working on something full time is not the same as shutting down. Slow for support is also not the same as shutting down.