Apple has apologized for failing to communicate the slowdown clearly in device UX and in KB articles. Apple has not apologized for the solution itself, and wil

Apple has apologized for failing to communicate the slowdown clearly in device UX and in KB articles. Apple has not apologized for the solution itself, and will continue to slow devices if necessary to protect them from unsafe battery operations on dying batteries. This is excellent IMO, because it combines technical competence (device at 15% battery must operate until 0%, no matter what the cost to performance) with communication competence (should have posted KB article, added phone UX, we’re sorry, here’s a $50 apology discount). I wish more companies would follow this approach.