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Designing your company so that you share your customer's incentives is a major source of Apple's success. Facebook, Google, and Microsoft don't seem to even gra
by staunch 9y ago
Designing your company so that you share your customer's incentives is a major source of Apple's success. Facebook, Google, and Microsoft don't seem to even grasp the concept.
- mikestew 9y agoMore and more I'm reminded of the scene from the movie The Big Short: "I'll do the deal, but I need one thing from you: tell me how you're going to fuck me." I just plain dumped FB, but every time I have an interaction with Google, Microsoft, and many others, that scene comes to mind. Only unlike the movie, I'm never going to get that answer; it's up to me to just guess, and my guesses are not flattering to the company. Whereas when I spend money with Apple, AFAICT it's a simple, "give us some money, and we'll give you software, a service, or a physical object that we and you hope will solve a problem for you. Then we're done." Sure, Apple costs extra, but I'm willing to pay extra as long as our transactions stay the way they are.
- jjeaff 9y agoPurposely slowing down your Apple devices so that you need to buy a newest one every season doesn't strike you as a way apple is screwing you?
- abc_lisper 9y agoWith Android we don't even know why the phone slows down. Do we? Apple has since apologized for it and you can be reasonably sure it won't happen again. Even so, the damage done to you is known and contained, where as with others, only God knows.
- floatingatoll 9y agoApple has apologized for failing to communicate the slowdown clearly in device UX and in KB articles. Apple has not apologized for the solution itself, and will continue to slow devices if necessary to protect them from unsafe battery operations on dying batteries. This is excellent IMO, because it combines technical competence (device at 15% battery must operate until 0%, no matter what the cost to performance) with communication competence (should have posted KB article, added phone UX, we’re sorry, here’s a $50 apology discount). I wish more companies would follow this approach.
- lurr 9y agoSure we do, google updated play services. Big part of the reason I switched to iPhone.
- mikestew 9y agoNo more so than I think that the strawman in my garden is going to kill me in my sleep.
- simonh 9y agoAnd now we have to risk our phones crashing when the batteries get older, because the phone managing it’s power consumption to avoid that has been demonised by a bunch of whiney asshats that didn’t bother understands the real issue. Thanks.
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- CaptSpify 9y agoNo you don't. You could group together and demand Apple supply you with a battery that has proper specs for it's usage. But instead you'd apparently rather insult people who are trying to help you understand how you are getting screwed.
- ceejayoz 9y agoAre you sitting on next-generation battery tech the rest of us don't know about?
- CaptSpify 9y agoNope, I'm just using a normal phone that isn't underprovisioned. They are easy to find if you look. If you cant find one, let me know
- ceejayoz 9y agoWhat's this "normal" phone that comes with batteries immune to the effects of low temperature and lots of discharge cycles?
- CaptSpify 9y agoI dont know of any, nor did I say I did. But thats not what we're talking about. We're talking about a phone battery that lasts >5 years without degrdading to the point that it's causing random shutdowns even when the battery has a lot of juice left. These batteries are in pretty much any other smartphone.
- jbigelow76 9y agoMicrosoft has always wanted to sell you software licenses (Windows, Office, et al) and now software subscriptions/leases (Office 365 and Azure), their business model maybe boring and old school but it's certainly not a mystery[1]. [1] Bing's also ran version of search advertising being a minor blip of an exception.
- stfwn 9y agoYet by default Windows 10 opts you into a system-wide advertising ID, a ‘smartscreen filter’ that sends the urls of websites you visit to Microsoft (to check against a database of ‘malicious websites’), sending whatever you type to Microsoft (to improve autocompletion), inserts a cloud-based Cortana into many things you do etc., etc. I agree that their main business model is probably ‘just’ software licenses, which is good I'd say, but they don't clearly align their incentives with their users. They dabble in other markets to see what they can get, and for me that muddies the waters a bit.
- FireBeyond 9y ago> a ‘smartscreen filter’ that sends the urls of websites you visit to Microsoft (to check against a database of ‘malicious websites’) You can't really compare at least this to Apple, as Safari does exactly the same thing. > cloud-based Cortana As opposed to cloud-based Siri?
- valleyer 9y ago> as Safari does exactly the same thing Source? I thought Safari downloaded the Google Safe Browsing database (using the "Update API" described at https://developers.google.com/safe-browsing/v4/#update-api-v4 https://developers.google.com/safe-browsing/v4/#update-api-v...) to do client-side checks.
- FireBeyond 9y agoI believe it does, though I have not been able to find a definitive source as to whether it is used in online or offline modes.
- adrr 9y agoYou aren't the customer at Facebook or Google.
- mrmrcoleman 9y agoAgreed. Look at where the lion's share of revenue comes from.
- LeoNatan25 9y agoNo need for that. Use the "upvote" button if you want to express a "+1".
- mrmrcoleman 9y agoFixed.
- skc 9y agoIs it really as simple as that though? Apple is distinct in that they are a hardware company first.
- staunch 9y agoApple is great at hardware, software, and hardware-software integration but the software is what actually sets them apart. The proof is that the iPhone is barely differentiated from other smartphone hardware now, and it's still a far superior device.
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