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While the redundancy would be nice, I can't see it being worth the effort/money for anything but the most critical of systems (which should probably be self-hos

by Sodman 9y ago

While the redundancy would be nice, I can't see it being worth the effort/money for anything but the most critical of systems (which should probably be self-hosted in their entirety to begin with). If the internet (or some major swath thereof) is down, that's going to cripple a lot of businesses these days regardless. I just don't see it being worth the extra effort of self-hosting a redundant copy of the system, and then keeping that system up to date with the latest software for security patches / features / bugfixes. Especially when the cloud version has n x 9's of uptime.

s0l1dsnak3123 9y ago
Just curious - does Slack offer SLAs? To many businesses, especially remote businesses, Slack is becoming more and more integral to day-to-day operations.
- yono38 9y ago
  Yes, they do on their Plus plan >If we fall short of our 99.99% uptime guarantee, we’ll refund customers on the Plus plan 100 times the amount your workspace paid during the period Slack was down. Source: https://get.slack.help/hc/en-us/articles/204113126-Plus-plan-Service-Level-Agreement-SLA- https://get.slack.help/hc/en-us/articles/204113126-Plus-plan...
  - jsjohnst 9y ago
    Except if you check, Slack claims 100% up time over the past 30 days.
- jjeaff 9y ago
  I don't get why people think an sla is any benefit whatsoever hosting or software services are generally so cheap, any refunds are completely superfluous compared to the business and productivity loss.
  - Spivak 9y ago
    Because SLAs pay more than the subscription cost during the downtime.
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    - jjeaff 9y ago
      I have never seen an SLA pay out anything more than a small multiple of the hosting cost which still of course doesn't amount to a hill of beans for essentially anyone. Have you?
rconti 9y ago
Wait, why should critical systems be self-hosted? Isn't this one of the problems "the cloud" solves for?

by Sodman 9y ago

s0l1dsnak3123 9y ago

Just curious - does Slack offer SLAs? To many businesses, especially remote businesses, Slack is becoming more and more integral to day-to-day operations.

yono38 9y ago
Yes, they do on their Plus plan >If we fall short of our 99.99% uptime guarantee, we’ll refund customers on the Plus plan 100 times the amount your workspace paid during the period Slack was down. Source: https://get.slack.help/hc/en-us/articles/204113126-Plus-plan-Service-Level-Agreement-SLA- https://get.slack.help/hc/en-us/articles/204113126-Plus-plan...
- jsjohnst 9y ago
  Except if you check, Slack claims 100% up time over the past 30 days.
jjeaff 9y ago
I don't get why people think an sla is any benefit whatsoever hosting or software services are generally so cheap, any refunds are completely superfluous compared to the business and productivity loss.
- Spivak 9y ago
  Because SLAs pay more than the subscription cost during the downtime.
  - deleted 9y ago
    [deleted]
  - deleted 9y ago
    [deleted]
  - jjeaff 9y ago
    I have never seen an SLA pay out anything more than a small multiple of the hosting cost which still of course doesn't amount to a hill of beans for essentially anyone. Have you?

rconti 9y ago

Wait, why should critical systems be self-hosted? Isn't this one of the problems "the cloud" solves for?