I guess there's a subtlety at work here that's difficult for the most vocal people on HN to grasp, going by the overall tone in the comments here. There's a dif

I guess there's a subtlety at work here that's difficult for the most vocal people on HN to grasp, going by the overall tone in the comments here. There's a difference between someone who's spent years of their professional life, largely ostracized by a tech community that should've supported them more, who suddenly gets a massive influx of users and initially assumes it's an attack and, when they discover it's not, take a hacker-ish approach to playing with the situation before sitting down and devoting 20 hours a day for days on end attempting to make the service work for those users even though they're clearly unwilling to pay very much for it ... and other actual assholes that this site has regularly worshipped, people who have built entire businesses out of exploiting users and employees alike. I suppose that if any of us are lucky, we'll be successful enough one day to be burned at the stake on HN by a bunch of folks who can't tell the difference between "did one or a couple of things badly" and "is a bad person".