I recently left Virgin Media because their pricing was going up and up and just not competitive. I later found out they were charging me for a set top box that

I recently left Virgin Media because their pricing was going up and up and just not competitive. I later found out they were charging me for a set top box that I never asked for but installed anyway and I didn't know it was de-bundled when I downgraded to freeview only services. They deliberately obfuscate the bill so you don't notice and had the cheek to put it up even more when the phone number was taken over by the new provider without telling or informing me. And the Tivo box they give you is the most infuriating piece of rubbish I've ever used. Such a depressing state of TV experience.