Think of a bunch of people using <your favorite app> in a way that makes you cringe. They doing it this way over and over without thinking about the problem the

Think of a bunch of people using <your favorite app> in a way that makes you cringe. They doing it this way over and over without thinking about the problem they are trying to solve. "It's always been done this way..." You cringe enough and figure out the actual problem they are trying to solve and make it so when you watch them work you cringe just a little bit less. You could be the IT guy for a small business, at a bank or a consultant for a large financial software firm. The idea is basically the same. Rinse and repeat and most of all Enjoy... </jaded>