I think the point about conflict may not give enough weight to differences in people being naturally dominating or compliant. I'm all for tough conversation and

I think the point about conflict may not give enough weight to differences in people being naturally dominating or compliant. I'm all for tough conversation and playing tennis with ideas, but sometimes it's been tough to pull-in people who don't like that because they feel really uncomfortable about it. Best way to bring them is to try to respectfully suppress the dominating personalities and frequently ask for the vocal opinions of compliant people. This may take some time to establish in teams, but has worked well for moving things forward.