3 ms·
I think the issue is that in software you can only get promoted by writing whizbang new features. Until the time companies figure out an incentive system that p
by dman 9y ago
I think the issue is that in software you can only get promoted by writing whizbang new features. Until the time companies figure out an incentive system that properly rewards responsible stewardship of an existing product we will be stuck in the current quagmire.
- bluGill 9y agoThat won't happen until consumers figure out they care and put their money where their mouth is. When people buy the latest and then complain companies learn that the complaints are meaningless. When people start buying "brand-quality" devices only after they have been in the market for a while companies will learn that building a quality product pays because it has a longer life. Airplanes and medical software is much more reliable (though both have major problems) Apple has no need to increase their quality: their customers are loyal at the current levels. Their customers will say it is because the competition is worse overall (the truth of this statement is different debate).
- dman 9y agoLook at Microsoft for an example of how you can ignore quality for a long while before it catches up to you. (To their credit Microsoft did a stellar job of climbing out of that hole).