Accepted (apart from the unsubstantiated claim about representing the majority). To quote myself, these perceptions are only based on "anecdotal & biased sample

Accepted (apart from the unsubstantiated claim about representing the majority). To quote myself, these perceptions are only based on "anecdotal & biased samples". The problem is that a lack of accurate & reliable information can be a great incubator of unsubstantiated perceptions. I'm just suggesting that if the Dell team believe the XPS's not to have reliability problems, it's in their interests to come up with tactics to manage perceptions where possible. It's in our interests really, as we all would want a wide range of good developer-friendly laptops available.