Check this paragraph from the TOS[0]: If your subscription expires and you choose not to renew your subscription within 90 days, Keeper Security reserves

Check this paragraph from the TOS[0]: If your subscription expires and you choose not to renew your subscription within 90 days, Keeper Security reserves the right to delete any Keeper records contained in your account that have files (e.g. documents, photos, videos, etc.) contained in them. Notice will be sent to you prior to termination based on the email address associated with your Keeper account. Expired user accounts convert to a Free User account. Sounds like you're stuck. The only way I think you can get out of this hole would be to pay for a month or so of a subscription and back your data up. Then charge back the cost. You are correct that this is a shady business model but you can always prevent it by reading the TOS for anything you sign up for. :) [0]: https://keepersecurity.com/termsofuse.html https://keepersecurity.com/termsofuse.html