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After waiting for over a month now on my Coinbase purchase being stuck in Pending status, with absolutely no response from their Support, I'm getting tired of s

by ahofer 9y ago

After waiting for over a month now on my Coinbase purchase being stuck in Pending status, with absolutely no response from their Support, I'm getting tired of seeing Coinbase being seen as a leader in the Cryptoverse.

joshuamcginnis 9y ago
What did you buy? I've now bought and sold many k's worth of Eth. It usually takes about a week for a purchase to settle and less when selling.
- ahofer 9y ago
  LTC. I have had 3 other buys/sells that went through normally, but one buy for approx $1k LTC @ ~$100 is stuck and my support request is sitting with no response. They don't respond to requests and so far haven't even acknowledged a backlog of pending buys, despite daily messages of various delays and outages. Could they be tying up customer funds on purpose?
  - joshuamcginnis 9y ago
    https://www.reddit.com/r/CoinBase https://www.reddit.com/r/CoinBase appears to be riddled with similar issues. Good luck. At least you're not the guy whose $800K withdrawal has been pending since 12/22, also with no response from support.
Zaheer 9y ago
Some alternatives: Binance, Bittrex, Gemini
- ionwake 9y ago
  I started using Binance a couple of weeks ago. My login suddenly stopped working last week. I do not recommend them unfortunately =[
  - Zaheer 9y ago
    Ouch, any luck with support? Hopefully you didn't have too much money in em.
fetus8 9y ago
I had to get my bank involved with a purchasing issue from Coinbase. They declared the charges as fraudulent since I couldn't get a response from anyone at Coinbase. This was back in early 2016 before the recent crypto madness too...
- ahofer 9y ago
  I'm pretty close to doing the same thing, but I hestitate because basically that will just mean Coinbase got an interest free loan from me, and the LTC are worth over twice as much now.
adjkant 9y ago
Not that you should have to, but buying on GDAX usually solves any of these problems. Also no transaction fee that way if you don't take the market offers and make your own.
wmf 9y ago
Saying "Coinbase sucks but there's nothing to do about it" just reinforces their dominance. Break out of your Stockholm Syndrome and either use Gemini or sue Coinbase.
- tgarma1234 9y ago
  But how do we actually get access to the money we put in? I think "sue coinbase" is basically a non-starter given their TOS. They simply do not reply to any customer support tickets.
  - wmf 9y ago
    I would bet that your support ticket will be resolved within 24 hours of filing suit, regardless of what the TOS says. The value of your account is probably far smaller than the legal cost of even filing a motion to dismiss.

by ahofer 9y ago

joshuamcginnis 9y ago

What did you buy? I've now bought and sold many k's worth of Eth. It usually takes about a week for a purchase to settle and less when selling.

ahofer 9y ago
LTC. I have had 3 other buys/sells that went through normally, but one buy for approx $1k LTC @ ~$100 is stuck and my support request is sitting with no response. They don't respond to requests and so far haven't even acknowledged a backlog of pending buys, despite daily messages of various delays and outages. Could they be tying up customer funds on purpose?
- joshuamcginnis 9y ago
  https://www.reddit.com/r/CoinBase https://www.reddit.com/r/CoinBase appears to be riddled with similar issues. Good luck. At least you're not the guy whose $800K withdrawal has been pending since 12/22, also with no response from support.

Zaheer 9y ago

Some alternatives: Binance, Bittrex, Gemini

ionwake 9y ago
I started using Binance a couple of weeks ago. My login suddenly stopped working last week. I do not recommend them unfortunately =[
- Zaheer 9y ago
  Ouch, any luck with support? Hopefully you didn't have too much money in em.

fetus8 9y ago

I had to get my bank involved with a purchasing issue from Coinbase. They declared the charges as fraudulent since I couldn't get a response from anyone at Coinbase. This was back in early 2016 before the recent crypto madness too...

ahofer 9y ago
I'm pretty close to doing the same thing, but I hestitate because basically that will just mean Coinbase got an interest free loan from me, and the LTC are worth over twice as much now.

adjkant 9y ago

Not that you should have to, but buying on GDAX usually solves any of these problems. Also no transaction fee that way if you don't take the market offers and make your own.

wmf 9y ago

Saying "Coinbase sucks but there's nothing to do about it" just reinforces their dominance. Break out of your Stockholm Syndrome and either use Gemini or sue Coinbase.

tgarma1234 9y ago
But how do we actually get access to the money we put in? I think "sue coinbase" is basically a non-starter given their TOS. They simply do not reply to any customer support tickets.
- wmf 9y ago
  I would bet that your support ticket will be resolved within 24 hours of filing suit, regardless of what the TOS says. The value of your account is probably far smaller than the legal cost of even filing a motion to dismiss.