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I feel like Comcast/Verizon/CenturyLink were too short-sighted. If they were only 50% as shitty to their customers as they have been, they could have ridden th
by Simon_says 9y ago
I feel like Comcast/Verizon/CenturyLink were too short-sighted. If they were only 50% as shitty to their customers as they have been, they could have ridden that gravy train for a long time. But instead they treat it as a contest to see who can twist the knife more, and there's such a backlash that they're going to start completely losing big markets.
- deleted 9y ago[deleted]
- bsder 9y agoHey, I can't get my 25% executive bonus if I don't somehow squeeze another 2% out of my department's expenses. This yacht won't pay for itself, you know.
- Simon_says 9y agoExactly. That's what I'm getting at. Being public companies means they have to report results quarterly, which gives incentives to juice the numbers with short term gains so long as the costs, like public goodwill and brand reputation, can't be quantified and can't be put on the balance sheet.
- tehlike 9y agoUnless you have jeff bezos skills to convince ling term this is better.