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I actually like JIRA, but I'm also an admin in it and have taken ownership of the workflow (and really push back on any change requests to it). One thing I def
by gregmac 9y ago
I actually like JIRA, but I'm also an admin in it and have taken ownership of the workflow (and really push back on any change requests to it).
One thing I definitely don't have is any managers living in it. It has all kinds of (useless, IMHO) reports it can spit out, but we don't spit them out, other one for time tracking some particularly-tagged issues (for the SR&ED tax credit program).
What is really awesome though is looking back through issues (and in general, JQL). For example, finding any re-opened bugs:
type = bug and (status changed to reopened after 2017-01-01) and project in (PROD1, PROD2)
or building release notes (and excluding bugs that were found internally only):
project = PROD1 and fixVersion = "2.0" and affectsVersion != "2.0"
We generally just look at these in the UI (though I suppose you could consider this a 'report' of sorts).