Don Norman actually points to that phone as a pinnacle of design: - it has enough cord to move around a desk - it has enough weight to not fall off, but not S

Don Norman actually points to that phone as a pinnacle of design: - it has enough cord to move around a desk - it has enough weight to not fall off, but not SO much weight that it presses buttons when on its 'face' - the hang-up knobs are guarded by the handset holder Compare this to the crappy (landline) phones that were in use in the same timeframe (early 80's?) and you'll agree.