> the market forgives them It's not forgiveness; Valve et al know that if they simply ignore the bad PR, people will forget and protesting becomes repetitive a

> the market forgives them It's not forgiveness; Valve et al know that if they simply ignore the bad PR, people will forget and protesting becomes repetitive and tiresome. This is the insidious power of silence, and why actual change only happens when people refuse to go away until the problem is actually fixed. Without this continuous push back, silence transforms bad behavior into the new normal. Jim Sterling has a great video[1] that explains this problem in greater detail. [1] https://www.youtube.com/watch?v=a6lvDL4cNdM https://www.youtube.com/watch?v=a6lvDL4cNdM (warning: contains some strong language)