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I am in a similar but pretty worse scenario, unable to withdraw a lot of funds and id is expired, waiting for renewal.

• thelittleone 9y ago
  Have you considered having an attorney send them a letter of demand?
  • Keeeeeeeks 9y ago
    Wouldn't it be cheaper for him to just wait for his new ID to arrive so he can get verified?
    • thelittleone 9y ago
      You're right but if that fails (as it has in my case) what then? How much support is reasonable to expect from a company that holds your money?