So, - Apple makes phones that have batteries normal owners can't replace. - When the battery degrades the phone's performance degrades. - Users either pay fo

So, - Apple makes phones that have batteries normal owners can't replace. - When the battery degrades the phone's performance degrades. - Users either pay for a new phone or were paying $80 for new batteries. - Apple admits the ruse, lowers the replacement cost to $30, basically admitting that $50 was profit. - Turns out another company already did replacements for $30 and was probably making money on it. So Apple's still likely making money on it. - Users get upset but line up around the block to buy whatever Apple puts out anyways -- sight unseen. We get the behavior we incentivize. In this case we get planned obsolescence and shakedowns for repair. Until consumers vote with their wallets, all this kvetching doesn't mean shit.