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I think it’s all debatable. That human will always be a weak link. It just takes one representative to forget to ask or get convinced with “oh it’s my wife’s mo
by city41 9y ago
I think it’s all debatable. That human will always be a weak link. It just takes one representative to forget to ask or get convinced with “oh it’s my wife’s mother’s maiden name and my wife isn’t here and I’m in a real bind”.
But in exchange, my security answers are no longer compromisable online. I think overall it’s a positive trade off, but that’s just my hunch.
- iak8god 9y agoWell, for sure it's better than using your mother's actual maiden name. But I'd rather see security questions done away with altogether.
- city41 9y agoI agree, I think they’re a real problem. I think it’s possible to eliminate human error over the phone too. Perhaps design a system that doesn’t let the representative into your account until they type in the 2FA token your phone provides or something (I don’t really know, I’m far from a security expert)