Really? Hadn't heard that. I know that people who want to write competing businesses will say that it's down but, in the real world, it is very much the standar

Really? Hadn't heard that. I know that people who want to write competing businesses will say that it's down but, in the real world, it is very much the standard. PP's customer service has really gotten better as well. I'm quite happy with using them for handling payments on our site. They've been far better than Authorize.net, for example, at preventing/handling chargebacks.