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I think the outrage is justified, for one particular reason: none of this would have happened if Apple hadn't devolved the feature: user-replaceable batteries.
by mmjaa 9y ago
I think the outrage is justified, for one particular reason: none of this would have happened if Apple hadn't devolved the feature: user-replaceable batteries.
It is Apples' arrogance that painted them into this corner, and nothing less.
- raverbashing 9y agoIncorrect I had the same problem with a user-replaceable phone battery It took me a while to realize it was the battery to blame. Yes, replacing it was easier, but you need to identify the problem first
- codegladiator 9y agoWhat do you mean Incorrect? >> but you need to identify the problem first Apparently apple had identified the problem first and they choose to put non user-replaceable batteries. Plus why does my 4 years old Oppo android phone is not suffering from this battery issue ? Does apple use inferior batteries ?
- ascagnel_ 9y agoBattery life is somewhat random; it's why batteries as a whole are measured with MTTF. You may be lucky enough to have an outlying battery life, or you may have used the phone in such a way that the battery lived longer, or the battery itself may have had a higher MTTF due to it being a larger capacity.
- codegladiator 9y ago>> Battery life is somewhat random Looks pretty deterministic in case of apple. That is until the next phone release.
- raverbashing 9y ago> Plus why does my 4 years old Oppo android phone is not suffering from this battery issue ? Slower processor/smaller overall consumption, possibly. Living in a place without temperature extremes (especially cold) helps
- mmjaa 9y agoNot incorrect at all. Its a perfectly reasonable function of the operating system to tell the user that their battery is end-of-life and it should be replaced. What is "incorrect" is all the justification for this unacceptable, anti-customer behaviour. The current design serves no purpose other than to treat the customer as a cash-cow, who must upgrade their phone at the EOL of their battery, or suffer a degradation in the capabilities of a device they own. Or, do they not?
- raverbashing 9y ago> Its a perfectly reasonable function of the operating system to tell the user that their battery is end-of-life and it should be replaced. Agreed > for this unacceptable, anti-customer behaviour There are two choices (besides warning the user): either you make the phone use less electricity (slowing down the CPU, dimming the screen, etc) or you let it shutdown unexpectedly and without warning. The pro-customer behaviour is the first one, not the second one. It is graceful degradation of a system that can't perform to its top specification. This is regardless of the battery being replaceable or not, there is no other option that keeps the phone running and without unexpected shutdowns.
- mmjaa 9y agoPro-customer would be: 1. Measure the battery, see that it is not optimal. 2. Tell the user: "your system has been slowed down due to non-optimal battery performance. Please replace the battery as soon as possible." 3. Let the user replace the battery. Instead, this phenomenon is being exploited to prompt people into dumping the old phone and upgrade to the new one.
- raverbashing 9y agoAs I said, I don't disagree with warning the user > There are two choices (besides warning the user): either you make the phone use less electricity (slowing down the CPU, dimming the screen, etc) or you let it shutdown unexpectedly and without warning. > The pro-customer behaviour is the first one
- deleted 9y ago[deleted]