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It's a serious problem for Android, and one that many people don't recognize. Part of the reason people are willing to pay more for Apple products is the custom
by twblalock 9y ago
It's a serious problem for Android, and one that many people don't recognize. Part of the reason people are willing to pay more for Apple products is the customer service.
Similarly, I know people who buy or lease luxury cars because they know they will get a nice loaner car when they send theirs in for maintenance at the dealership. For example, some of those people really would be satisfied with a Camry, but they spend the extra money on a Lexus ES to get a better service experience.
- chiefalchemist 9y agoJust the same, part of the reason people don't buy Apple is because they don't want to pay extra for service. For most of the middle and lower end such hardware (i.e., tablet) is a commodity. No sense paying extra for that. Note: Not saying I agree, only that not everyone can afford / wants to pay a premium for Apple.