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I think part of what's missed here is the fact that Apple's products aren't just the physical things we hold in our hand. A lot of folks would buy  stuff beca

by akulbe 9y ago

I think part of what's missed here is the fact that Apple's products aren't just the physical things we hold in our hand. A lot of folks would buy  stuff because they TRUST Apple to provide a stable and reliable product. It seems like with each release, quality and stability decrease, and customers' trust is further eroded. I wonder if Apple management even considers issues from that perspective?

et-al 9y ago
> A lot of folks would buy  stuff because they TRUST Apple to provide a stable and reliable product. Just wanted to emphasise this. I put my parents on iPhones because I wanted to minimise them calling me for technical support. I taught them to update the phone's OS for security reasons, but iOS 11 came out and was dogshit for six weeks until 11.1.2 came out and my mom (a layperson) exclaimed "A[?]'m never updating again!". Tim & Craig need to stop making their customers beta testers. That's why we paid the premium.