> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to dr

> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Yeah, intentionally or not, it does happen. In light of the latest Apple 'innovations' I would also look at Grey's law (just look at what a piece of shit ITunes is). There have been numerous class action lawsuits in the past years, which I agree, don't prove anything except for the fact that consumers do notice that their older devices often degrade to not being usable. Anecdotally this is how I lost my 2012 MacBook Pro. The hardware was excellent but software upgrades made it almost unusable. Browsing was ok-ish but I ended up using it mainly in 'terminal mode'. I couldn't find a Linux distribution that ran properly on it so one day I decided to go with El Capitan because of it's focus on 'performance' and that it's hardware requirements were compatible - MacBook Pro Mid/Late 2007 or newer. It worked fine but two days later I fried my video card while reading a PDF in Preview. I'm not saying the upgrade fried my computer but I was really frustrated I only got 3 years of use out of a superb (and expensive) piece of hardware. And yes, after using an Asus for a few (awful) years, I bought another Macbook on which I'm writing this now.