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> for anyone with an iPhone 6 or later whose battery needs to be replaced I'm guessing they'll have some criteria on that

mewse 9y ago
Apple has criteria for whether or not they'll replace your phone's battery at all. I assume that eligibility for the lower battery replacement price will be identical to the eligibility test they're already doing for the battery replacement service. When you take your phone in, they'll do a test on the battery's current capacity and status, using a custom app. If the battery has reported errors, or if the reported capacity is low enough (below 80% capacity remaining, as I recall), then they'll agree to replace the battery. Takes a couple minutes to run the test, and then about an hour to swap the battery. (Caveat: I was last through this process on my old iPhone 5, about six months ago. I assume that the procedure and policies are basically the same for newer iPhones, and haven't changed substantively since then. My battery's remaining capacity was below 40%, and was reporting errors, when I had it replaced.)
- deleted 9y ago
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garmaine 9y ago
Health needs to be under 80%. Sadly my iPhone 7 device is at 87% and nevertheless suffering from frequent 5-10s UI freezes when doing anything as complicated as opening an app, responding to a notification, or switching IMEs. As reported by so many others, this happened immediately after the iOS 11 update. And by immediately I mean within seconds of booting right after installing the update. I stupidly waited for 11.1 hoping it would address the issue rather than revert while it was still possible. Apple will not replace my battery even under this new program, as it’s still considered healthy by their standard. However an iPhone 7 with 87% battery health is unable to run iOS 11 without frequent UI freezes or sudden power loss, as I’ve found out, due most likely to the fact that I’m running iOS 11 on hardware designed for iOS 10. I’d be okay with that if there was some way to revert, but there is not.

mewse 9y ago

Apple has criteria for whether or not they'll replace your phone's battery at all. I assume that eligibility for the lower battery replacement price will be identical to the eligibility test they're already doing for the battery replacement service. When you take your phone in, they'll do a test on the battery's current capacity and status, using a custom app. If the battery has reported errors, or if the reported capacity is low enough (below 80% capacity remaining, as I recall), then they'll agree to replace the battery. Takes a couple minutes to run the test, and then about an hour to swap the battery. (Caveat: I was last through this process on my old iPhone 5, about six months ago. I assume that the procedure and policies are basically the same for newer iPhones, and haven't changed substantively since then. My battery's remaining capacity was below 40%, and was reporting errors, when I had it replaced.)

deleted 9y ago
[deleted]

garmaine 9y ago

Health needs to be under 80%. Sadly my iPhone 7 device is at 87% and nevertheless suffering from frequent 5-10s UI freezes when doing anything as complicated as opening an app, responding to a notification, or switching IMEs. As reported by so many others, this happened immediately after the iOS 11 update. And by immediately I mean within seconds of booting right after installing the update. I stupidly waited for 11.1 hoping it would address the issue rather than revert while it was still possible. Apple will not replace my battery even under this new program, as it’s still considered healthy by their standard. However an iPhone 7 with 87% battery health is unable to run iOS 11 without frequent UI freezes or sudden power loss, as I’ve found out, due most likely to the fact that I’m running iOS 11 on hardware designed for iOS 10. I’d be okay with that if there was some way to revert, but there is not.