For your Salesforce bridge, have you checked out something like Twilio Understand? It helps you build a back-and-forth conversation and makes it easier to captu

For your Salesforce bridge, have you checked out something like Twilio Understand? It helps you build a back-and-forth conversation and makes it easier to capture user responses as structured/templatised data. https://www.twilio.com/understand https://www.twilio.com/understand