Sadly, it's going to get a lot worse before it gets better. As an Indian IT guy, I was lucky enough to work in product companies all my life. My many friends in

Sadly, it's going to get a lot worse before it gets better. As an Indian IT guy, I was lucky enough to work in product companies all my life. My many friends in the service industry haven't had that luck. I've heard horror stories and I've sworn not to work for bodyshop firms. I feel its a systematic issue - too many IT related courses and seats in colleges, companies hiring for head count rather than quality, a huge number of maintenance projects which provide little scope for learning, etc. Sure the employees do share a part of the blame, but only a part. There is no incentive for them to change anything in a highly bureaucratic environment, so this vicious cycle will continue. I just hope the industry as a whole learns and adapts before its too late and millions lose their job.