Funny you wrote this. Fred Wilson just wrote something similar - http://www.avc.com/a_vc/2010/08/the-family-crm-service.html http://www.avc.com/a_vc/2010/08/the

Funny you wrote this. Fred Wilson just wrote something similar - http://www.avc.com/a_vc/2010/08/the-family-crm-service.html http://www.avc.com/a_vc/2010/08/the-family-crm-service.html