> Taking action, based on the what you've learned while talking directly to people. If you don't talk to people, then you're oblivious to which actions you act

> Taking action, based on the what you've learned while talking directly to people. If you don't talk to people, then you're oblivious to which actions you actually need to take. You may then end up doing things that have neutral or even negative value. I'm very skeptical of any manager who never does 1-1s with their direct reports. Such a person is probably more of a project manager than an actual people manager. (I'm not disagreeing with you, just adding more perspective.)