Unless you know what you are buying and have a sense of what quality you are buying, its impossible to buy online That's what Borders upper management said in

Unless you know what you are buying and have a sense of what quality you are buying, its impossible to buy online That's what Borders upper management said in the mid-90s and at the company's peak, and they were wrong. Showrooming didn't make people buy elsewhere when Amazon had the lower price, either.