> Schiphol's big problem, however, seems to have been using the gates as an excuse to cut back staff too far. From what I read it's the combination of cutting

> Schiphol's big problem, however, seems to have been using the gates as an excuse to cut back staff too far. From what I read it's the combination of cutting back immigration staff together with airlines (KLM) not sharing their expected passenger numbers anymore plus a significant increase in passengers. See e.g. https://en.wikipedia.org/wiki/List_of_busiest_airports_by_passenger_traffic https://en.wikipedia.org/wiki/List_of_busiest_airports_by_pa..., Schiphol grew by 9%, year before by 6% I quite like the automated gates. Per line is more inefficient but total throughput seems higher. Plus, seems quicker to go through.