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> This feels like a no win situation for Apple... If Apple fucked up, why should there be a 'win' situation for them? The obvious solution would be Apple repl

> This feels like a no win situation for Apple... If Apple fucked up, why should there be a 'win' situation for them? The obvious solution would be Apple replacing the batteries for free. Instead Apple won't even let you pay them to replace the battery if it's not in EOL mode — despite throttling starting well before then.

ako 9y ago
Why should apple replace batteries for free? Do you expect a car company to replace car-batteries or tires for free? Some components just wear and need to be replaced. Apple just provided a workaround that ensures your device doesn't crash due to the worn out component.
- mmjaa 9y ago
  Apple decided to not let the consumer have the choice or ability to swap their own batteries. They've painted themselves into a corner here - and I think they should pay for this, indeed. Its clear that these moves were made solely to maximise profit for Apple, not to protect the consumer and provide them the best-quality experience.
  - konceptz 9y ago
    It shouldn’t be hard for Apple to “prove” that there are benefits, outside of maxing profit, to having a sealed battery.
    - mmjaa 9y ago
      Its also not hard to prove that it was a big mistake and they shouldn't have devolved this feature.
  - lostmsu 9y ago
    Why do you keep insisting there's a problem with a battery? There's no problem with the battery, it behaves like any other battery in any other phone. The problem is that phone's compute ability stops matching its advertised value soon after purchase.
    - ddlsmurf 9y ago
      Because before apple came along, batteries were considered the consumable and were user replaceable. Now apple wants the whole phone to be the consumable. This not good for users nor the planet. Only people who would want a marginally thiner phone in exchange for buying a new one every year and apple's profit margins benefit.
      - lostmsu 9y ago
        I fail to see why is it relevant to the current issue. Its not like you know 100% that if the battery would be swappable easily, they would suddenly decide to tell you instead of silently slowing the phones down. Honestly, it feels like people, who have grudge on manufacturers for making non-swappable battery, just need an excuse to bring the swapping topic afloat. It is also important not to affect any potential lawsuits against Apple by implying, that swapping batteries on affected phones would solve the problem. Because it would not: Apple should also cover damages to people, who had to buy new iPhones after being misguided.
        mmjaa 9y ago
        The point is that we wouldn't have a need for these slow-downs if we could just replace the batteries ourselves. The whole thing is geared to make Apple more money, and consumers stupider.
        lostmsu 9y ago
        I understand your point, but now you can see how my fear of talking battery replacements came true. Probably millions of people bought new iPhones this year because they were deceived. Next day after my comment and all the discussions Apple announces they will make replacements cheaper. But those millions are still basically f*cked. And Apple will get away with it because most people complained about replaceability of the battery, while the only real issue is straight up illegal deception. Talking about battery swappability only serves Apple by driving conversation away from it. They will never make battery swappable unless there's a regulation to force it.
- HenryBemis 9y ago
  The fault is Apple decided on our behalf that we spend $1000 to replace the phone instead of spending $100 to replace the battery. Completely impartial decision. I call that a FRAUD. Apple can call it "caring for me". Either way, Apple made the choice that costs me $900 more than it could/should. I'll keep using my (jailbroken) devices, and I am looking for the day that this "tweak" will be revered in Cydia, and Apple will never see another $1k from me. I, for one, am definitely not asking for Apple to give me a free battery. I just do not trust them at this point :)
  - simonbarker87 9y ago
    Can’t you pay them £79 for a new battery whenever you want and they will do the swap for you?
- canuckintime 9y ago
  You should expect Apple to freely replace the battery of a phone that may unexpectedly shut down because that's already what Apple said you should expect. Apple publicly claimed that it affects a limited number of 6s and Apple would replace the battery. That offer is still up today [1]. Then they quietly [2] released an update that applies the 'workaround' to a larger number of devices. That's a fuckup at every level. [1] https://www.apple.com/support/iphone6s-unexpectedshutdown/ https://www.apple.com/support/iphone6s-unexpectedshutdown/ [2] https://twitter.com/jcenters/status/944330221083381761 https://twitter.com/jcenters/status/944330221083381761 (Tidbits editor explains)

ako 9y ago

Why should apple replace batteries for free? Do you expect a car company to replace car-batteries or tires for free? Some components just wear and need to be replaced. Apple just provided a workaround that ensures your device doesn't crash due to the worn out component.

mmjaa 9y ago
Apple decided to not let the consumer have the choice or ability to swap their own batteries. They've painted themselves into a corner here - and I think they should pay for this, indeed. Its clear that these moves were made solely to maximise profit for Apple, not to protect the consumer and provide them the best-quality experience.
- konceptz 9y ago
  It shouldn’t be hard for Apple to “prove” that there are benefits, outside of maxing profit, to having a sealed battery.
  - mmjaa 9y ago
    Its also not hard to prove that it was a big mistake and they shouldn't have devolved this feature.
- lostmsu 9y ago
  Why do you keep insisting there's a problem with a battery? There's no problem with the battery, it behaves like any other battery in any other phone. The problem is that phone's compute ability stops matching its advertised value soon after purchase.
  - ddlsmurf 9y ago
    Because before apple came along, batteries were considered the consumable and were user replaceable. Now apple wants the whole phone to be the consumable. This not good for users nor the planet. Only people who would want a marginally thiner phone in exchange for buying a new one every year and apple's profit margins benefit.
    - lostmsu 9y ago
      I fail to see why is it relevant to the current issue. Its not like you know 100% that if the battery would be swappable easily, they would suddenly decide to tell you instead of silently slowing the phones down. Honestly, it feels like people, who have grudge on manufacturers for making non-swappable battery, just need an excuse to bring the swapping topic afloat. It is also important not to affect any potential lawsuits against Apple by implying, that swapping batteries on affected phones would solve the problem. Because it would not: Apple should also cover damages to people, who had to buy new iPhones after being misguided.
      - mmjaa 9y ago
        The point is that we wouldn't have a need for these slow-downs if we could just replace the batteries ourselves. The whole thing is geared to make Apple more money, and consumers stupider.
        lostmsu 9y ago
        I understand your point, but now you can see how my fear of talking battery replacements came true. Probably millions of people bought new iPhones this year because they were deceived. Next day after my comment and all the discussions Apple announces they will make replacements cheaper. But those millions are still basically f*cked. And Apple will get away with it because most people complained about replaceability of the battery, while the only real issue is straight up illegal deception. Talking about battery swappability only serves Apple by driving conversation away from it. They will never make battery swappable unless there's a regulation to force it.
HenryBemis 9y ago
The fault is Apple decided on our behalf that we spend $1000 to replace the phone instead of spending $100 to replace the battery. Completely impartial decision. I call that a FRAUD. Apple can call it "caring for me". Either way, Apple made the choice that costs me $900 more than it could/should. I'll keep using my (jailbroken) devices, and I am looking for the day that this "tweak" will be revered in Cydia, and Apple will never see another $1k from me. I, for one, am definitely not asking for Apple to give me a free battery. I just do not trust them at this point :)
- simonbarker87 9y ago
  Can’t you pay them £79 for a new battery whenever you want and they will do the swap for you?
canuckintime 9y ago
You should expect Apple to freely replace the battery of a phone that may unexpectedly shut down because that's already what Apple said you should expect. Apple publicly claimed that it affects a limited number of 6s and Apple would replace the battery. That offer is still up today [1]. Then they quietly [2] released an update that applies the 'workaround' to a larger number of devices. That's a fuckup at every level. [1] https://www.apple.com/support/iphone6s-unexpectedshutdown/ https://www.apple.com/support/iphone6s-unexpectedshutdown/ [2] https://twitter.com/jcenters/status/944330221083381761 https://twitter.com/jcenters/status/944330221083381761 (Tidbits editor explains)