> It was easier in those days to find NOC phone numbers and network engineers generally like to fix problems. Yes, it is super hard now. It took over 5 second

> It was easier in those days to find NOC phone numbers and network engineers generally like to fix problems. Yes, it is super hard now. It took over 5 seconds to find the Cogent support numbers: http://www.cogentco.com/en/customer-service/support-desk http://www.cogentco.com/en/customer-service/support-desk It if hadn't found anything after 10 seconds, I would have given up and gone back to watching Youtube.