Efficiency versus effectiveness. Good words in this essay, but it sort of throws the baby out with the bathwater. Do what works and makes sense. Catering to

Efficiency versus effectiveness. Good words in this essay, but it sort of throws the baby out with the bathwater. Do what works and makes sense. Catering to everyone's whim is not always in the best interest of the company. Adjust to your employees' preferences, but from time to time they should adjust to the company too.