his miscalculation is everywhere, you e.g. see the same thing with banks opening locations every 5 blocks. Not necessarily. One bank I worked at discovered tha

his miscalculation is everywhere, you e.g. see the same thing with banks opening locations every 5 blocks. Not necessarily. One bank I worked at discovered that people are more likely to sign up for online banking if they had the reassurance of a physical presence. That's what those branches are really for. The lower overall servicing cost of an online customer makes up the difference in the rent. They aren't full of traditional lines of tellers doing everyday transactions, they are spacious inside and you go there for advice and big items like mortgages or pensions or life insurance, sitting on a sofa sipping a coffee.